Privacy Policy

1. Information We Collect

Ruby Growth Labs, LLC ("Company", "we", "us", or "our") collects information to provide better services to our users. We collect information in the following ways:

Information You Provide

• Contact information (name, email, phone number)
• Company information (business name, role, industry)
• Project requirements and technical specifications
• Communication content (emails, calls, meeting notes)
• Payment and billing information

Information We Collect Automatically

• Website usage data (pages visited, time spent, clicks)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Referral sources and marketing campaign data

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and improving our fractional CTO and consulting services
• Communicating with you about projects and services
• Processing payments and managing billing
• Analyzing website performance and user behavior
• Marketing and promotional communications (with your consent)
• Complying with legal obligations
• Protecting against fraud and security threats

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing (Stripe, PayPal)
• Email communications (Mailgun, ConvertKit)
• Analytics and website optimization (Google Analytics)
• Scheduling and calendar management (Google Calendar)
• Cloud storage and hosting services

Legal Requirements

We may disclose information when required by law, legal process, or to protect our rights and safety.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption of data in transit and at rest
• Secure hosting with reputable cloud providers
• Regular security audits and updates
• Access controls and authentication requirements
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Provide personalized content and advertising
• Enable social media features and integrations

You can control cookie settings through your browser, but disabling cookies may limit website functionality.

6. Third-Party Services

Our website and services integrate with third-party platforms that have their own privacy policies:

• Google Analytics for website analytics
• LinkedIn for professional networking
• Stripe and PayPal for payment processing
• Google Calendar for appointment scheduling
• Mailgun for email delivery

We encourage you to review the privacy policies of these third-party services.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data to another service
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

To exercise these rights, contact us at [email protected].

8. Data Retention

We retain personal information for as long as necessary to:

• Provide ongoing services to active clients
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain business records for tax and accounting purposes

Inactive client data is typically deleted after 7 years unless longer retention is required by law.

9. International Data Transfers

Ruby Growth Labs is based in California, United States. If you are accessing our services from outside the US, your information may be transferred to and processed in the United States, where data protection laws may differ from your jurisdiction.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. For significant changes, we may provide additional notice through email or website announcements.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: